Writing Business Letters Course PDF Print E-mail
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Monday, 02 February 2009 17:28

EXERCISE 1. DATE, INSIDE ADDRESS AND SALUTATION
Directions:  Choose the correct answer and write the letter of your choice in the space provided.
 
1. The correct salutation and punctuation used by Americans is …….. .
a. Gentlemen:    b. Gentleman:    c: Gentlemen;        d. Dear Sirs,
 
2. The standard form of a dateline in a business letter is ……. .
a. Jan. 3 20--    b. 3/1/20--        c. January 3, 20--        d. January 3 20--
 
3. Of the following, the most formal salutation is …….. .
a. Dear Ahingza    b. Dear Sir        c. Dear Khun John        d. Dear Mr. John
 
4. When an addressee is a company, the appropriate salutation is …… .
a. Gentleman    b. Gentlemen    c. Dear Sir            d. Dear Gentlemen
 
5. Inc. is used by …….. firms instead of Ltd.
a. British        b. Australian    c. Thai            d. American
 
6. Which of the following salutations and punctuations is correct ?
a. Dear sir,        b. Dear Sir:        c. Gentleman:        d. Dear Gentlemen:
 
7. If you want to write a letter to a sales manager in a company, the first line of  the inside address should be ……. .
a. The sales manager            b. The Sales manager
c. Sales manager                d. The Sales Manager
 
8. Following is the first line of the inside address. Which one is correct ?
a. Dr. Ahingzako Niyom Ph.D.
b. Dr. Ahingzako Niyom, Dean
c. Dr. Ahingzako Niyom, The dean
d. Dr. Ahingzako Niyom, The Dean
 
9. The attention line ……. .
a. is necessary for every business letter
b. directly precedes the subject line
c. is used when the letter is addressed to a specific person
d. is typed between the inside address and the salutation
 
10. A subject line …….. .
a. is included in all business letters         b. is used only when the attention line is not included
c. is to give the reader an advance notice of what the letter is about
d. precedes the salutation


EXERCISE 2. SALUTATION, COMPLIMENTARY CLOSE AND OTHER NOTATIONS
Directions:  Choose the correct answer and write the letter of your choice in the space provided.


1. The salutation of a letter usually agrees with its complimentary close. Which of the following Pairs is most appropriate ?
a. Gentlemen ……. Yours sincerely        b. Dear Sir …… Yours respectfully
c. Dear Ahingza ….. Yours very truly    d. Sir ….. Yours faithfully
 
2. Which of the following complimentary closes and punctuations is correct ?
a. Yours Very truly    b. Yours Very truly,    c. Very truly yours,    d. Very truly yours;
 
3. Of the following, the most formal complimentary close is …….. .
a. Yours respectively    b. Very truly yours    c. Yours sincerely        d. Cordially yours
 
4. The correct form of a person’s title to be included in the typewritten signature bloc is … .
a. Ahingza Niyom        b. Ahingza Niyom        c. Ahingza Niyom        d. Ahingza Niyom
Personnel Manager    Personal Manager        Personnel manager    personnel manager
 
5. The enclosure notation ......... .
a.precedes “cc” notations and initial notations
b.is used when a copy is sent to a person other than yhe addressee
c.is used when the writer has unintentionally omitted something from the letter
d.may include the identification of the item to be enclosed
 
6. Th company name ……… .
a. can be put only after the complimentary close
b. should not be omitted from the signature bloc
c. is capitalize every word
d. precedes the complimentary close
 
7. the first initial in the reference symbols are those of …….. .
a. the typist        b. the writer    c. the secretary    d. the addressee
 
8. The continuation-page heading consists of ……… .
a. the name of the addressee            b. the page number
c. the date                        d. all of the above
 
9. An envelope address should be …… .
a. single-spaced                    b. double-spaced        
c. typed in the upper left corner        d. on the back of the envelope

10. Which of the following is correct ?
a. An attention line should never be typed on an envelope.
b. There is only one size of envelope in general use.
c. An envelope address is identical with that in the inside address.
d. An envelope address should be typed on the back of the envelope.

Last Updated on Tuesday, 03 February 2009 16:05